Privacy policy

Berk Parketvloeren V.O.F., located at Prof. Krausstraat 51, 2628 JL Delft, is responsible for processing personal data as described in this privacy policy.

Contact details

Prof. Krausstraat 51
2628 JL Delft
The Netherlands

Websites:
https://www.berkparketvloeren.nl
https://berkparketonderhoud.com
https://berkparketonderhoud.nl

Telephone: +31152564528

Chris de Berk is the Data Protection Officer for Berk Parketvloeren. He can be contacted at info@berkparketvloeren.nl.

Personal data we process

Berk Parketvloeren processes your personal data because you use our services and/or provide this information to us yourself.

We process the following personal data:

First and last name;
Gender;
Date of birth;
Address details;
Telephone number;
Email address;
IP address;
Other personal data you actively provide, for example by creating a profile on this website, in correspondence or by telephone;
Location data;
Information about your activities on our website;
Internet browser and device type.

Special categories of and/or sensitive personal data

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children's online activities to prevent data being collected about children without parental permission. If you believe we have collected personal data about a minor without this permission, please contact info@berkparketvloeren.nl and we will delete that information.

Purposes and legal bases for processing personal data

Berk Parketvloeren processes your personal data for the following purposes:

Processing your payment;
Calling or emailing you when necessary to provide our services;
Allowing you to create an account;
Delivering goods and services to you;
Analysing your behaviour on the website to improve the website and tailor our products and services to your preferences;
Meeting legal obligations, such as processing information required for our tax returns.

Automated decision-making

Berk Parketvloeren does not make decisions based on automated processing that could have significant effects on individuals. Such decisions would be made by computer programs or systems without human involvement, for example by an employee of Berk Parketvloeren.

How long we retain personal data

Berk Parketvloeren retains your personal data no longer than strictly necessary for the purposes for which it is collected. We apply the following retention periods to these categories of personal data:

First and last name — 7 years — tax legislation;
Address details — 7 years — tax legislation;
Date of birth — 1 week — consent of the data subject;
Telephone number — 1 year — necessary for the contract;
IP address — 1 year — necessary for the contract;
Email address — 1 year — necessary for the contract;
Other personal data you actively provide, for example by creating a profile on this website, in correspondence or by telephone — 1 year — consent of the data subject;
Location data — 14 months — consent of the data subject;
Information about your activities on our website — 14 months — consent of the data subject;
Internet browser and device type — 14 months — consent of the data subject.

Sharing personal data with third parties

Berk Parketvloeren shares your personal data with various third parties when necessary to perform the contract or comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. Berk Parketvloeren remains responsible for this processing. We will not share your information with others without your consent unless necessary to perform the contract you have entered into with us or to meet a legal obligation.

Cookies and similar technologies

Berk Parketvloeren uses functional, analytical and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet or smartphone when you first visit this website. We use cookies with a purely technical function to ensure the website works correctly and, for example, remembers your preferences. These cookies also help us operate and optimise the website. We additionally place cookies that track your browsing behaviour so that we can offer tailored content and advertisements.

On your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by configuring your internet browser so that it no longer stores cookies. You can also delete information previously stored through your browser settings.

Accessing, correcting or deleting your data

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing, object to the processing of your personal data by Berk Parketvloeren and exercise your right to data portability. This means you can ask us to send the personal data we hold about you in a computer file to you or another organisation you specify.

You can send requests to access, correct, delete or transfer your personal data, withdraw your consent or object to processing to info@berkparketvloeren.nl.

To verify that an access request was made by you, we ask you to include a copy of your identity document. On this copy, black out your photograph, the MRZ (machine-readable zone, the strip of numbers at the bottom of your passport), passport number and citizen service number (BSN). This protects your privacy. We will respond as soon as possible and within four weeks.

You can also lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens. Use this link to contact the authority.

How we protect personal data

Berk Parketvloeren takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you believe your data is not properly protected or notice signs of misuse, please contact info@berkparketvloeren.nl.